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Online dispute resolution :

Katsh, M. Ethan.

Online dispute resolution : resolving conflicts in cyberspace / Ethan Katsh, Janet Rifkin. - 1st ed. - San Francisco : Jossey-Bass, c2001. - xiv, 226 p. : ill. ; 24 cm.

Includes bibliographical references (p. 211-215) and index.

ISBN: 0787956767

LCCN: 2001029474

Subjects--Topical Terms:
Dispute resolution (Law)--Automation.
Mediation--Automation.
Ombudspersons--Automation.
Internet.

LC Class. No.: K2390 / .K38 2001

Dewey Class. No.: 347.090285 / KAO 2001

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