Murphy, Herta A. <br/><br/>
Effective business communications / 
Herta A. Murphy and Herbert W. Hildebrandt. 
 - 6th ed. 
 - New York :  McGraw-Hill,  c1991. 
 - xxiv,  840 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 819-830) and index. 
<br/><br/><label>ISBN: </label>007044157X 0070441596  0070441588  007044160X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence.<br/>Business report writing.<br/>Business communication.
<br/><br/><label>Dewey Class. No.: </label>651.7  / MUE 1991