Niven, Paul R.

Balanced scorecard diagnostics : maintaining maximum performance / Paul R. Niven. - Hoboken, N.J. : Wiley, c2005. - xvii, 206 p. : ill. ; 24 cm.

Includes bibliographical references and index.

The current state of the balanced scorecard -- First things first -- Before you measure -- Strategy maps -- Measures, targets, and initiatives -- Cascading the balanced scorecard to drive organizational alignment -- Key balanced scorecard process linkages : budgeting, compensation, and corporate governance -- Sharing balanced scorecard results : reporting and strategy-centered management meetings -- Building the balanced scorecard at Aliant, Inc.

0471681237 (cloth)

2004025807


Organizational effectiveness--Measurement.
Balanced scorecard (Management)
Performance--Measurement.
Industrial productivity--Measurement.

HD58.9 / .N578 2005

658.401 / NIB 2005