| 000 | 00728nam a22002417a 4500 | ||
|---|---|---|---|
| 999 |
_c2215 _d2215 |
||
| 005 | 20191014020006.0 | ||
| 008 | 170514r19991996nyua g |||| 001 0 eng d | ||
| 020 | _a9780321055591008 | ||
| 020 | _a0321055918 | ||
| 040 |
_aBD-DhICA _cBD-DhICA _dBD-DhICA |
||
| 041 | _aeng | ||
| 082 | 0 | 4 |
_a658.8 _bRUS 1996 |
| 100 | 1 |
_aRust, Roland T. _94401 |
|
| 245 | 1 | 0 |
_aService Marketing / _cRoland T. Rust, Anthony J. Zahorik and Keiningham L. Timothy |
| 260 |
_aNew York : _bAddison-Wesley, _cc1996. |
||
| 300 |
_axx, 508 p. : _bill. ; _c24 cm. |
||
| 500 | _aInclude Index. | ||
| 650 | 0 |
_aMarketing. _94402 |
|
| 700 | 1 |
_aZahorik, Anthony J. _94403 |
|
| 700 | 1 |
_aimothy, Keiningham L. T _94404 |
|
| 942 |
_2ddc _cBK _01 |
||